

Frequently Asked Questions
5:30 PM: VIP Admission Entry
6:30 PM: General Admission Entry
9:00 PM: Event Ends
Yes, cigars can be enjoyed outside in the event area.
Big Smoke Florida is scheduled to take place outdoors. In the event of rain or other inclement weather, the event will be moved indoors. Please note that if relocated indoors, the event will become a non-smoking event in accordance with venue regulations. No refunds will be issued due to inclement weather.
Yes, there will be a delicious buffet with hot and cold dishes for you to enjoy.
Be casual, come as you are!
Yes, in order to purchase tickets to any wine, whisky, or cigar event you must first create a Tixr fan account. However, you will only have to go though this process once. You can use the same log in information moving forward. If you have any issues creating your account please email support@tixr.com.
Tickets will be emailed to you via our ticketing partner, Tixr. If you can not find you ticket please reach out to events@mshanken.com
There are no refunds to this event. All sales are final.
Yes, you can! To transfer your ticket please log in to your fan account on Tixr.com, click on "my events" to view your Big Smoke Florida ticket. Once you see the event click on "manage transfers" and follow the prompts to transfer your ticket. Please note, this you may only transfer your ticket once. If you have any issues please reach out to events@mshanken.com.
Email us at events@mshanken.com.